WPCu lp8.飬~,6v鐬ȴe⦡B ] `)72uѾ(.3)egNT[ ;sQÎ#cWk]$¥\åjCl}P$Nx$6_ɛhfFAV!Y XZGZg¨\Rֵ<*RdQ|:F>@t Ex]s}f(DzFae'䀑g `N\ܙq׹2j<q'aH=tIBD3HƱxkxn'M‚P$rӴGlEDi#UN % 0( 2 w5 49 M \ m^ UDu 1 1uV 0Fc 1. 1 1h 1 1 0w) 0 0* 0 0~ 0E 0  1 1b%33 1; 1 1uu 72(NZ^ \0hT B D5     D5> Bs D5 B D5 B D54 Bi D1 D5 B* D5 B*KHP DeskJet 812C0X,,,,0X0(9 Z6Times New Roman RegularX($ (((H.UPwp{w3|xU2 Z,Americana BT Roman(5hCEOYcmwAutoList11.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 3#37=CIQYag1.a.i.(1)(a)(i)1)a)(;3$2#  0  .3  0  (EhCEOYcmwAutoList21.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 (UhCEOYcmwAutoList31.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 (ehCEKQW]cioAutoList41.1.1.1.1.1.1.1.(uhCEOYcmwAutoList51.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 (hCEOYcmwAutoList61.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 (O;$0  2#  a  .3  0` (#(#(b$0  0` (#(#2#   .3  0 ` (#` (#(xir$0  0` (#(#0 ` (#` (#2#(  0  )3  0 (# (#($0  0` (#(#0 ` (#` (#0 (# (#2#(  a  )3  0h(#(#(F$0  0` (#(#0 ` (#` (#0 (# (#0h(#(#2#(   )3  0h(#h(#($0  0` (#(#0 ` (#` (#0 (# (#0h(#(#0h(#h(#2#  0  )3  0(#(#({$0  0` (#(#0 ` (#` (#0 (# (#0h(#(#0h(#h(#0(#(#2#  a  )3  0p(#(#hCIgkosw{Diamond BullDiamond Bullet````````hG_cgkosw{Bullet ListBullet ListPage   hCEOYcmwAutoList71.0 1.1 1.0 1.0 1.0 1.0 1.0 1.0 (hCEOYcmwAutoList81.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 ( CEOYcmwAutoList91.1 1.1 1.1 1.1 1.1 1.1 1.1 1.1     i).  &    J 9 #Xd#   dUUUU)!dxdx]]]])!dxdx  d____)!dxdxP Pdaaaa)!dxdx dcccc)!dxdx d__)! dxdxffff)!dxdx&0 d dhhhh)!dxdx&P d d !  _5e5%e)l=*@n n  XXHILLSIDESECRETARIALSERVICESXgX Ԉ ` @22#P.O.Box302154   @LLSuite240NiskyCenter   @St.Thomas,USVI00803 t  @ # iXXg ,iBusinessResume#i , ##XgXi#   @% PreparedBy    @**"SheilaM.Connor  @(("Owner/Proprietor  @*@jjJuly1,2003(updated) |*%( @* @-(+  <<   @" TableofContents      `     h      p    `     h      p      x Page  L   "(h83 Introduction..............................................................................................0 x 0 x(#x(#1$ t (# (# Objective0 ` .............................................................................................0x` (#` (#0 x(#x(#1 L  (# (# CompanySummary0 .................................................................................0x (# (#0 x(#x(#1$  (# (# CompanyOwnership...............................................................................0 x 0 x(#x(#1  (# (# CompanyHistory.....................................................................................0 x 0 x(#x(#2  (# (# CompanyLocationandServices...............................................................0 x 0 x(#x(#2\ (# (# Services0 ` ..............................................................................................0x` (#` (#0 x(#x(#24 (# (# Education0 ` .............................................................................................0x` (#` (#0 x(#x(#4 \ (# (# References0 ` .............................................................................................0x` (#` (#0 x(#x(#44 (# (#   ATTACHMENTS    @-(, )l= ) )   (h88" @$INTRODUCTION     (x8"3"  0,X'SXX0 ' 3w23  0 S   HillsideSecretarialServicesprovidesforthegeneralpublic,privateindustriesandFederal H agencies,AdministrativeSupport,EmploymentService,NotaryService,Answering 4 Service,TranscriptionService,BillingServiceandmuchmoreneededservicesthatare   notprovidedbyitscompetitorssuchasInternet/Emailservices,Mailinglists,etc.Ithas   itsmainofficeonSt.Thomas,U.S.VirginIslandswithplansofabranchofficeonthe  t islandofSt.Croix,U.S.VirginIslandsinthefuture.3w݌ `S(#S(# Ќ  "3"   ' 323  0 S   HillsideSecretarialServicesisagrowingconcernthathasbeenprofitableforthelast  8  sevenyears.Itisalocallyownedandoperatedbusinessandamemberofthe  $  DisadvantagedBusinessEnterprise(DBE)programandtheSt.ThomasSt.John   ChamberofCommerce.Itisnowcurrentlyan8(a)certifiedandSDBcertifiedWoman   OwnedBusinessandmostrecentlyacquiredthestatusofIDCSupplier.In1998,the l  OwnerwashonoredastheSmallBusinessAdministrationBusinessDevelopmentCenter X  BusinessWomanoftheYearandrecentlyinMarchof2002astheEntrepreneurofthe D Month.3݌0S(#S(# Ќ   ' @tt%OBJECTIVES    ' 0 ' 0S'(#'(# ' 1. S HillsideSecretarialServicesisabusinessdedicatedtoprovidingprofessional,efficient \ andcourteousservicetoallclientsandtodevelopbettersecretarialsolutionsthatare H neededbutnotprovidedbycompetitors.4S(#S(# 0 ' 2.TogiveHillsideSecretarialServicesthemarketpresenceneededtosupportserviceand   Ѐsalesgoalsandtoattractmajorclienteletoournewservices.|'(#'(#  ' 3.TodeveloptwonewHillsideServicesbytheendof2003. T  @# COMPANYSUMMARY    0 ' HillsideSecretarialServicesdesigneditsservicestohelppeoplemanagetheirpersonaland !l! businessaffairs.Itscustomersarebusinessesandindividualswhoneedadministrative "X" supportandotherservicesprovidedbyHillside,toaccomplishtaskswithaslittleexpenditure #D # oftimeandmoneyaspossible.ThemottoforHillsideSecretarialServicesis:$0!$'(#'(# @  ProfessionalismAlways  &#&  '  S   @\\"COMPANYOWNERSHIP  P)%)  '  S 0 ' HillsideSecretarialServicesisasoleproprietorship.SheilaM.Connor,Hillsidesownerand (+'+ founder,istheproprietorofthisestablishmentandmanagesthebusinessonadailybasis. ,(, Theofficeisoperatedduringthehoursof8:00a.m.thru5:00p.m.MondaythruFriday, -|)- 10:00a.m.thru4:00p.m.onSaturdaysandbyappointmentafterbusinesshours.-h*.'(#'(# * *98gXXdd8 *  @"COMPANYHISTORY 0  0 (#(#0x (# (#0 x(#x(#9 (# (# 0 ' HillsideSecretarialServicesisalocallyownedandoperatedbusinessregisteredasasole  proprietorshipinSt.Thomas,U.S.VirginIslands,ownedandoperatedbySheilaConnor.It  wasoriginallystartedasahomebasedbusinessthatprovidedtypingandbillingservicesfor  localcustomersonaparttimebasis.ThisbusinesscurrentlyhasNine(9)yearsofexperience  underitsbelt.Seeattachedlistingforsomemajorjobperformances.'(#'(# 0 ' Ms.Connorrecognizedtheneedtohaveamoreaccessibleofficespacewithmoreflexible  ` hourstosuittheneedsofhercustomers.Thusthefirstofficespacethatwaslocatedat47  L  EstateThomasinMarchof1995.DuetothedevastationofHurricaneMarilynresultingin q 8  thelossoftheoffice,Ms.Connormovedtheofficebackhome,purchasedageneratoranda ] $  cellularphonetocontinuetoservehercustomers.Shethenmovedtheofficebackoutofthe I  hometotheoriginallocationinNovemberof1995,untilshefoundamoreconvenientspace 5  at69AKronprindsensGade.Becauseoftheincreaseinbusinessandtheneedforamore !  visiblelocationwitharecognizablename,Ms.Connormovedherbusinesstoherpresent    locationinNiskyCenter.SincehermovetoNiskyinDecemberof1997,Ms.Connorhas  noticedadramaticincreaseinbusinessandiscontinuingonherupwardscaleofsuccess  despitethehardshipscausedbyHurricaneMarilynthatstillplaguethebusiness.'(#'(#  @* * COMPANYLOCATIONSANDFACILITIES  p "3"  0 ' 3%23  0S'(#'(#  Themainofficeislocatedinanofficeofapproximately660squarefeetatStore#21 H NiskyCenter,St.Thomas,U.S.VirginIslands.3%%݌m4S(#S(# Ќ  0 '  '(#'(# "3"  0 ' 3"'23  0S'(#'(#  LocatedinapopularshoppingcenterinSt.Thomas.3"'['݌E S(#S(# Ќ  "3"  0 ' 3 (23  0S'(#'(#  Hasadequateparking3 (Y(݌S(#S(# Ќ  "3"  0 ' 3(23  0S'(#'(#  Accessibletothehandicapped,withanelevatoranddriveupramp.3(8)݌S(#S(# Ќ  "3"  0 ' 3 *23  0S'(#'(#  Lessthanten(10)minutesfromdowntownCharlotteAmalieandaboutthree(3)minutes  fromtheairport.3 *E*݌  S(#S(# Ќ  0 '  '(#'(#  @&SERVICES  "X" 0 ' HillsideSecretarialServicesprovidesforitsclientele,TemporaryandPermanentStaffing, i$0!$ AnsweringServices,TranscriptionServices,MedicalBilling,NotaryServices,Bookkeeping U%"% Services,Bid/Bond/8(a)BDpackages,Paralegal,Proposals,AdministrativeSupport, A&#& SpecialProjectsalongwithothergeneralsecretarialduties.-'#''(#'(#  "3"   ' 3f-23  0 S   Temporary/PermanentStaffing :Thisserviceisavailabletoanybusinessthatneed )%) temporaryassistancewhileanemployeeisoutoftheofficeorpermanentstaffingforthe )&* lossofanemployee.Byprovidingtemporarystaffing,HillsideSecretarialServicescan *'+ providebudgetboostingforacompanybydecreasingthepaymentofannualleave,sick +(, %e % %  leave,andpayrollliabilities.Acompanywillhavetheprivilegeofemployingthrough 9 Hillside,anenergeticprofessional,thatisconfidentialandefficientatalltimes.Through % ourtemporary/permanentstaffingservice,workwillneverbeundone.Ourpoolis  developedfromwalkins,graduatesfromourcomputerclassesandnetwork  opportunitieswithotherlocalandoffislandstaffingagenciessuchasinSt.Croixand  PuertoRico.3f--݌S(#S(# Ќ  "3"   ' 3;223  0 S   AnsweringService :Ouransweringserviceswillassistacompanybydefrayingthecosts  t ofcellularphonesandbeepers.Italsoprovidesaservicewhereacompanyspersonal  d touchisappliedbyhavingapersonansweringcallsinsteadofanautomatedsystem.This  P  serviceisoperatedonabusinesshoursoftwentyfour(24)hourbasisorbusinesshour u <  basis.Wearecurrentlyintheprocessofattemptingtoattainamachinethatwillallowus a (  toanswereachcallwiththeindividualbusinessnameofourclients.3;2t2݌M S(#S(# Ќ  "3 "   ' 3m523  0 S   MedicalBilling :Ourefficientbillingdepartmentcanrelievedoctorsofthestressof %  handlingbillingandattendingtopatientsatthesametime.Byhavingthemeansof   sendingclaimselectronicallyorproducedontheHCFA1500claimform,Hillside  SecretarialServicesprovidesaccuratebillingandfasterreturnonpayment.Wealso  providecopayment,Medicareandpatientbilling.3m55݌S(#S(# Ќ  "3 "   ' 3 823  0 S   Transcription: WeprovidetranscriptionservicesfortheMedicalfieldaswellasLegal x andotherclients.Ourturnaroundtimeisusually2448hoursperiodperdocument.3 8B8݌hS(#S(# Ќ   ' "3 "   ' 3923  0 S   ProfessionalAccountingServices: Throughouraffiliationwith Alexandria Sandy y@ Yannotti,C.P.A. ourinhouseaccountingoffice,weprovidetaxfiling,auditing,and i0 bookkeepingservices(seeattacheddocumentation).399݌Y S(#S(# Ќ  "3 "   ' 3v;23  0 S   IndependentAssessments/Consulting: OurfirmisavailableforIndependent 1 AssessmentorConsultingthroughouraffiliationofE.WilburnSmithwhoisan ! experiencedconsultantand_Zoreana_ԀBarnes,Esq.workedandconsultedinvarious   aspectsofthehousingindustry(seeattacheddocumentation).3v;;݌S(#S(# Ќ  "3 "   ' 3=23  0 S   BondingAssistance: Hillsidehasteamedwith ClarionInsuranceCo.,Inc. asurety    agencyasaConsultanttoassistContractorsaswellasotherclientswithbonding. !! Clarionistheonlysuretywiththe DOT programintheVirginIslands.3==݌"t"S(#S(# Ќ  "3"   ' 3?23  0 S   BidPackages: WeassistContractorsaswellasotherclientsbyprocessingthe $P!$ paperworkforprojectstheyarebiddingon.3??݌y%@"%S(#S(# Ќ  "3"   ' 3A23  0 S   8(a)BD :Weassistclientswishingtobecomepartofthe8(a)BDprogramwithputting Q'$' theirpackagestogetherforthemwiththeassistanceofaCPA.Serviceisnotcomplete A(%( untilthereisafinalanswerfromtheSmallBusinessAdministration.3A=A݌-)%)S(#S(# Ќ  "3"   ' 3B23  0 S   NotaryServices :NotaryServiceisalwaysavailableduringbusinesshoursandby +'+ appointmentafter.3B!C݌+(,S(#S(# Ќ   '  ,)- "3"   ' 3ID23  0 S   Other: GeneralSecretarialservicesareprovidedandinclude:faxandcopyservice, 9 preparationofproposals,estimates,businessplans,termpapers,theses,researchpapers ) letters,resumes,etc.3IDD݌S(#S(# Ќ  "3"   ' 3E23  0 S   CopyServices: Weareabletoprovidebulkcopyingforourclientswithourheavyduty  Xerox5820FloormodelCopiermachine.3E7F݌S(#S(# Ќ  "3"   ' 3XG23  0 S   FaxService: Thisserviceisprovidedtoassistcustomerswhodonthaveaccesstoafax  | machine.3XGG݌ lS(#S(# Ќ  "3"   ' 3H23  0 S   SpecialProjects: Wealsoprovideassistancetoclientsthatisoutsideoftheroutine } D  secretarialworksuchas:Massmailings,MassPhonecallings,Telemarketing,etc.3HH݌m 4 S(#S(# Ќ  "3"   ' 3J23  0 S   Proofreading :Thisserviceisprovidedfreeofcosttoallclientstoensurethat E  document(s)is/aretothesatisfactionoftheclientbeforepayment.3JWJ݌5 S(#S(# Ќ   ' @& EDUCATION    ' TheproprietorhasaBachelorofArtsDegreeinBiologyandanextensivehistoryofwork  experiencefromClerkTypisttoAdministrativeAssistantofvariousorganizationsasworking  knowledgeofHistology.Withtheseexperiencescametheknowledgeofvariouscomputer p softwaresuchasMicrosoftWord,Excel,Publisher98/2000,WordPerfect,Lotus123, \ Quickbooks,Quicken,SpeedyClaims(BillingSoftwareforElectronicClaims),Windows95&98 H OperatingSystems,tonameafew.Theproprietorhasalsoattendedvariousseminarsina m4 successfulefforttoincreaseawarenessoftheserviceprofession.Becauseoftheseskillsand Y  knowledge,theproprietorwasabletocapturethetitleofSmallBusinessWomanoftheYearin E  1998fromtheSmallBusinessDevelopmentCenterintheVirginIslandsandinMarchof2002 1 capturedtheEntrepreneuroftheMonthAwardbytheSmallBusinessDevelopmentCenter,Small  BusinessAssociationandtheNewImageFoundation   (Seeattached).  @PP% REFERENCES     @Referencesfromvariousbusinessesandindividualscanbeavailableifneeded.